Q: Is SoundOff Bluetooth?
A: No; the pink noise is on the chip inside the earbuds.
Q: Is there an App with SoundOff?
A: No, there is no App with SoundOff. Wouldn’t you rather be sleeping than messing with an app in the middle of the night?
Q: Does SoundOff play multiple sounds?
A: SoundOff only plays our proprietary pink noise. We think you won’t want to hear other sounds once you relax to our pink noise.
Q: Is SoundOff Noise Cancelling?
A: No, SoundOff is a Noise Masking Device.
Q: Is SoundOff wireless?
A: Yes
Q: Does SoundOff have rechargeable batteries?
A: Yes
Q: How long will the battery last before a recharge is needed?
A: About 16 hours depending on the volume setting you choose. There is also a 7-day re-charge in the travel case.
Q: Does SoundOff block out snoring?
A: Our proprietary pink noise was designed specifically to block out snoring. It also blocks barking dogs, city noise… you name it.
Q: What is meant by proprietary pink noise?
A: We worked with a PhD in psychoacoustics to create a soothing yet powerful custom pink noise. He removed some of the higher tones and added in some lowler tones which make it especially effective at blocking what’s termed “impulsive” noises like snoring.
Q: Will I be able to hear my alarm clock with SoundOff?
A: Most people still hear their alarm clock but a few people need to put a vibrating alarm under their pillow or have their partner wake them up.
Q: How do the foam tips form-fit to my ear?
A: After rolling the tip into a cylinder (while on the earbud), simply insert the earbud into your ear, hold in place for 20 seconds, and your body heat will cause the tip to expand. This forms a seal around the earbud to help keep sounds from coming in around the earbud.
Q: Are the ear tips included or ordered separately?
A: SoundOff comes with 3 sets of size medium tips. A re-order link is provided on our site.
Q: How do I know when SoundOff is fully charged?
A: While the earbuds are charging in the case a red light is on (on each earbud). When the earbuds are fully charged the red light turns off.
Q: How do I know when the charging case is fully charged?
A: The 4 lights on the front of the charging case indicate the charge. When all 4 lights are solid the case is fully charged. When fully charged, the Charging/Travel Case will recharge your earbuds for about 7 days before beore the case needs to be recharged.
Q: Do I need to take the charging cords every time I travel?
A: If your charging/travel case is fully charged you do not need to take the cord for a weekend trip.
Q: Will the earbuds stay charged through an international flight?
A: The earbuds will last up to 16 hours depending on the volume setting you choose.
Q: What is the warranty period?
A: SoundOff is backed by a limited 1-year warranty
Still have questions? Contact us and we will be happy to help!